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Emotional Intelligence

We know you and your team are intelligent or you wouldn’t be where you are today. Some of America’s largest organizations have realized that being smart is no longer enough–that Emotional Intelligence is just as important and can have a significant impact on:

  • Leadership Development
  • Employee Selection
  • Organizational Development
  • Team Building

Emotional Intelligence is a set of emotional and social skills that influence how we perceive and express ourselves, develop and maintain social relationships and cope with challenges. While Emotional Intelligence is not the sole predictor of human performance it has proven to be a key indicator. Emotional Intelligence is not static. Rather one’s emotional intelligence changes over time and with proper assessment and training can be enhanced over time.

Daniel Goleman identified five primary aspects of emotional intelligence.

  • Self awareness helps us to understand ourselves and our motivation, and  how we impact other people.
  • Self regulation helps us control our impulses and think before we act.
  • Empathy helps us understand others and interact accordingly.
  • Internal motivation includes our passion for our work–it’s what keeps us going beyond compensation and external rewards.
  • Social skills make it possible for us to manage our business and personal relationships.

According to, Emotional intelligence has become one of the most sought-after qualities in business. HR directors look for that characteristic in new hires. Talented employees judge their bosses on whether they’re emotionally intelligent. And most recently, companies like MergeLane are getting wise to the fact that emotional intelligence equals higher revenue and have begun investing in women-owned businesses for that very reason.It should be obvious how improving one or more of these aspects of emotional intelligence can go straight to the bottom line.

To learn more, contact Kandy Hirsch at the Leader’s Edge.